Safety and data protection
Connox has the Euro-Label, which is a seal of approval for the electronic market in Europe and given by the EHI Retail Institute e.V. (EHI). The trade company has to work according to the European retailers to consumers’ codex in order to get the Euro-Label. Learn more about the Euro-Label.
Private data are exclusively transferred by a coded SSL (Secure-Socket-Layer) procedure on this website. Because of the usage of the SSL procedure, your data will be alienated before they reach the Connox Server, so that third ones won’t be able to reconstruct them.
Connox has the Euro-Label, which is a certification mark for the electronic shopping in Europe, given by the EHI Retail Institute e.V. (EHI).
- We charge shipping costs of 5,-€ at an order value below 20,-€.
- Costs for shipments beyond Germany depend on the determinate delivery country and the weight of the parcel. (At Connox you have the opportunity of calculating the shipping costs directly in the shopping cart before you confirm the order.)
- Bulk mail is calculated according to the size of the parcel and is shown in the shop.
Connox focusses on price stability for customers and manufacturers. That’s the reason why we would ask you to send us an according note if you see an article sold for less money at another shop. You will get the same article for that price by us! ...more about the price guarantee.
Further shopping benefits
- only original products and certified replicates
- telephonic customer care (from 8:00 to 18:00 o'clock)
- fast request handling
- delivery at the same day of ordering (for orders before 15:00 o'clock)
- package tracking via Track & Trace
- 30 days right of withdrawal
- always the lowest price by price guarantee
Ways of payment
- prepayment: get 3% discount by paying in advance!
- cash payment: cash payment is naturally possible if the customer collects his tools by himself.
- surname: you pay your ware as soon as the parcel carrier delivers your parcel (but with an extra charge of 6.00 €)
- Paypal: free transaction via your paypal account
- Credit Card: Pay with your credit card! We accept American Express, Visa and MasterCard.
Questions and help
If you have any questions about your orders, the delivery conditions, payment methods or about the availability of the products, you will find further information on our Help and Service page.
Of course we’ll also gladly answer questions in person (from 8:00 to 18:00 o’clock) by the following ways:
Or via E-Mail:
You can also use our contact form if you wish.