Your special shopping benefits
- only original products and certified replicates
- telephonic customer care (from 8:00 to 18:00 o'clock)
- fast request handling
- delivery at the same day of ordering (for orders before 15:00 o'clock)
- with an order amount of 20.00 Euro or higher free of shipping costs throughout Germany
- package tracking via Track & Trace
- 30 days right of withdrawal
- always the lowest price by price guarantee
Ways of payment
- prepayment: get 3% discount by paying in advance!
- cash payment: cash payment is naturally possible if the customer collects his tools by himself.
- debit note: the transfer of the amount from a debit note will occur after your ware was sent.
- surname: you pay your ware as soon as the parcel carrier delivers your parcel (but with an extra charge of 6.00 €)
- Paypal: free transaction via your paypal account
- Credit Card: Pay with your credit card! We accept American Express, Visa and MasterCard.
Connox has the “fair-shipping-costs” seal of approval. Our delivery conditions have been tested and certified as fair!
- the delivery throughout Germany is always free.
- under a delivery amount of 20.00 Euro the standard delivery costs 5.00 Euro per delivery
- costs for deliveries outside of Germany are conditioned depending on the delivery country and the weight of the order. (But you have the possibility of calculating the delivery costs before ordering in the shopping cart.)
- bulky goods- and transport-surcharge will be calculated depending on the size of the order and banished in the shop
Connox stands for price stability for both: the customers and the purchasers. That is why we would like to ask you to inform us about lower prices from other purchasers. You will then receive the article you were searching for, for the same price! ...more information about the price guarantee
Connox has the Euro-Label, which is a certification mark for the electronic shopping in Europe, given by the EHI Retail Institute e.V. (EHI).
Private data are exclusively transferred by a coded SSL (Secure-Socket-Layer) procedure on this website. Because of the usage of the SSL procedure, your data will be alienated before they reach the Connox Server, so that third ones won’t be able to reconstruct them.
Your personal data won't be sold or leased to other companies. A transfer to third persons, except for order transaction uses, won't occur!
Questions and help
If you have any questions about your orders, the delivery conditions, payment methods or about the availability of the products, you will find further information on our Help and Service page.
Of course we’ll also gladly answer questions in person (from 8:00 to 18:00 o’clock) by the following ways:
+49 (0)511 300341-0
Or via E-Mail:
You can also use our contact form if you wish.