Safety Tested

What is the Euro-Label?

The Euro-Label is a cachet for the electronic purchase in Europe, that will be given from the EHI European Trade Institute e. V. (EHI). It directs to consumer and trade. The Euro Label creates confidence on the electronic trade and into cross-border transaction.

Who sees the Euro Label in an online-shop, can come from the security and the reliability of the websites:

  • The offering business is trustworthy
  • the sale conditions are clear and on the websites available
  • the business follows the data protection law
  • the products are delivered how described, if the consumer delivered his/her order.
  • If in the course of the purchase process problems appear, a dispute settlement procedure exists.The seal of "proofed online-shop" gives you for example the security,
  • at which business you shop and that this business no letterbox company is that the shopping basket the correct prices shows inclusive sales tax and all addition emerging costs. Surprises in the delivery are excluded so you can pay
    unconcerned with your credit card, because the EHI checked the security of the data transmission.
  • that the operator of the Shop complies strictly in the query and use of your data with the corresponding data protection laws. Without your specific approval, your data are questioned and stored exclusively for the settlement of the Online purchase. To the participation for example to advertise measures, you are asked separate for your approval.
  • that you, if however something goes wrong in your purchase, you can use it free of charge EHI Grievances Management Then the EHI steps for you with the operator of the Online Shops in contact and solves your case quickly and unbureaucratic.

Who gets the Euro Label?

In order to receive the Euro Label, the trading company must fulfill the European code of behavior for the sale to consumers. The European code of behavior was developed of the Euro-Label-organization corresponding to the current and anticipated European legislation. The code uncovers especially the guidelines of e-commerce, distance selling, data protection and guarantee. It comprised information to the following areas:

  • The trading company and its legal form
  • data protection
  • the precedent contractual information about the offered products, for example product descriptions or prices
  • the process of the purchase conclusion of a contract in the Internet
  • the fulfillment
  • the resignation right of the consumer
  • the money back guarantee and the service performed after the purchase

Middle-class Online marketeers set just as on the Euro Label seal such as the largest German delivery marketeer. Under that for example otto, quelle, neckermann, weltbild or tchibo.

On the

Euro-Label-Website are the web pages and Online Shops itemized, that earn the confidence of the consumer.

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Connox GmbH, Eckenerstraße 3, 30179 Hannover, Tel: +49 (0)511 300341-0, Mail: info@connox.de