Connox voucher help
In the following we have prepared a few facts about our vouchers for you. You can find more information on redeeming Connox vouchers here: Redeem Connox voucher.
Types of Connox vouchers
There are three different types of vouchers. First, there are vouchers for fixed amounts that you can use to receive a fixed amount as a discount. There are also percentage vouchers, with which you can obtain a certain percentage discounted off your total order. Furthermore, there are vouchers with free items, with which you can get a free product as part of your order.
Please note that only one voucher can be used per order.
Redeem Connox vouchers
There are two different ways to redeem vouchers: Vouchers can either be added to your basket directly via a link, or you might have to enter a voucher code. For the latter, you must go to your basket and enter the Connox voucher code in the relevant field before clicking ‘Add voucher’. The Connox voucher should then be displayed on its own line in the basket.
My voucher wasn’t accepted. Why?
Voucher codes come partly with conditions. On one hand, vouchers may be subject to a certain minimum order value, on the other, they may have a limited validity. Please first check the value of your order and the expiry date of your voucher.
It is also not possible to enter multiple voucher codes. Vouchers similarly cannot be redeemed for cash. Connox vouchers can only be redeemed in conjunction with an order. It is not possible to redeem a voucher after making a purchase, e.g. on a billed amount. The conditions of the voucher still apply in the event of returns, i.e. if the above conditions (e.g. minimum order value) are no longer met, the voucher is then also invalid.