Your withdrawal right

You can submit your cancellation request using one of the forms listed below. You will then receive an email confirming receipt.

For more information, see the section “Cancellation”

Cancel an order that hasn’t been received yet

Please enter your order number and the email address you used for your order in the fields provided, and submit the form.

Return an order you have already received

Please enter your invoice number and the email address used for your order in the fields provided and submit the form.

You can find information about return shipping costs in our FAQs.