Coupons, Promotions

How do I redeem a coupon code?

Simply enter your coupon code in the "Redeem Coupon" field in your shopping cart. The discount will then be automatically applied.

My coupon wasn't accepted—why is that?

Please note that our coupons are generally subject to certain conditions. This may include a minimum purchase amount, or the coupon may only be valid within a specific time frame. Our coupons cannot be combined with gift certificates and are not valid on books. Furthermore, the following brands and collections are excluded from vouchers at : Bolia, ClassiCon, Emu, Louis Poulsen, Fermob, Fiam, Foscarini, Grythyttan Stålmöbler, Höfats, HOUE, Jacob Jensen, Jan Kurtz, Kartell, Moooi, Stapelstein®, Nardi, Nanimarquina, Pedestal, Smeg, String Furniture, Thonet, Vitra, and Zuiver.

The gift card may not be published or used commercially in any other way. Please also note that we always apply a maximum of one gift card per order. It is therefore not possible to enter multiple gift card codes or to combine gift cards with other discounts. The gift card can be redeemed only once per customer. The voucher value cannot be redeemed for cash.

Vouchers can generally only be redeemed in connection with an order. A retroactive application, for example, to an invoice amount, is not possible. Likewise, all gift cards are subject to the deduction of any returns; that is, if—following a return—the above conditions for a return (e.g., minimum purchase amount) are no longer met, the gift card is also invalid. The gift card may not be published or used commercially in any other way. Legal recourse is excluded.

Promotional items

Promotional items can be found, for example, among our offers and in our Design Sale . Here you can save money and snag great bargains.

Offers
Promotional items and special offers apply to regular products from our lineup. These items can be added to your cart and purchased just like any other product.

Free items are items advertised in a newsletter or on partner websites. These are marked with a price of 0.00 euros and are usually limited to a certain quantity. Free items are typically tied to a specific purchase amount.

How do I add a free item to my order?
If the free item is still available, it can be added to the shopping cart just like a “regular” item by clicking the shopping cart icon. If the shopping cart icon is no longer displayed and a note stating “no longer available” appears, the item is unfortunately already out of stock.
If you have selected a free item that is linked to a gift card, it can no longer be combined with other gift cards.

Gift Certificates

Want to give someone a special gift but don’t know what to get? With our gift certificates, you can’t go wrong—because good design always comes from the heart.

You can choose the value of the gift certificate in increments ranging from €20 to €200. The gift certificate is delivered to you as an attractive PDF that will delight the recipient visually as well. The image contains a voucher code that, just like any other voucher, can be easily entered in the shopping cart.

What else is important to know?
Discount vouchers are not applicable when ordering gift certificates. No ConnoxPoints are awarded for the purchase of gift certificates.

As a rule, the gift certificate will be automatically sent to you by email immediately after you place your order. If this is not possible in special cases, processing and delivery will take place during business hours, Monday through Friday, 8:00 a.m. to 6:00 p.m. Our gift certificates are valid for three years.

If the gift certificate value exceeds the value of the merchandise—resulting in a remaining balance—this balance will be transferred to a new gift certificate code. We will send you the new gift certificate along with your invoice.

Unfortunately, it is not possible to redeem multiple gift certificates through our online store. In this case, you can place your order as usual through our online store and enter the gift card codes in the comments field. You’ll find the comments field during checkout when you’re entering your contact information.

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