Shopping at Connox made easy: Find answers to all your questions about shopping with us. Simply click on the topic you need help with on the right hand side.
Maybe you’ll find your answer in our FAQs. If not, we’ll gladly help you personally via email, telephone or WhatsApp!
Customer service: firstname.lastname@example.org
Which payment types are there?
How do I redeem a voucher?
How do I return a product?
Where is my parcel?
Can my parcel be sent to a packing station or a post office?
Is my personal data safe?
Do you deliver abroad?
What is the difference between freight forwarding and freight forwarding premium?