Help and Service

Should you have further questions, do not hesitate to contact us by phone or by email.

Connox GmbH
Eckenerstraße 3
30179 Hannover
Germany

Telephone: +49 (0)511 300341-0
Telefax: +49 (0)511 300341-99

Contact form

Frequently asked questions

Choose Your question.

What are the standard shipping rates?
How to use my voucher?
What payment methods can I use?
How do I check my order status?
What is Connox's return policy?
What is the regular delivery time?
Where is my parcel? DHL information
Status of the orders

Advantages

Your advantages at Connox Shop.

Our price guarantee
3% discount for advance payment
Fast delivery, within Germany: 1 - 2 work days!
Orders in stock until 3 pm, dispatch on the same day!
Free of shipping costs within Germany
30 days sale or return!
DHL Express optional bookable

Help areas

Choose Your Help area.

Order
Payment
Delivery
Coupons, Promotions
Customer Area "My Account"
About Us
Index, FAQ
Customer Area
Returns, Exchanges