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In the delivery of many devices, are batteries, that serve for example to the business of remote controls, clocks etc. Also in the devices themselves, batteries or rechargeable batteries can be incorporated firmly. In connection with the sales and marketing of these batteries or rechargeable batteries, Connox is obligated in accordance with battery ordinance to refer consumer to the following:

Batteries and rechargeable batteries do not belong into the household waste and does not dispose on this way. Since 1998 the battery ordinance has obligated to this, consumed batteries and rechargeable batteries exclusively over the trade or the collecting places established specially for that.

You can send batteries back to us sufficiently stamped or bring them to our stock at the following address:

Connox GmbH
Eckenerstraße 3
30179 Hanover

Our retake obligation is exceptionally limited to those batteries, that you received by us as additional accessories while purchasing a product of our assortment.

Batteries are occupied with the symbol of the "slashed trashcan" – similarly the follows below. Batteries with more than 0,0005 mass percentage quicksilver, more than 0.002 mass percentage cadmium or more than 0.004 mass percentage lead, there is the denomination of every used element under the displayed dustbin on every battery – “Cd” stands for cadmium”, “Pb” for lead and “Hg” for quicksilver.

Kennzeichnung von Batterien

Suggestions for lithium batteries / accumulators:

By sending back lithium batteries or accumulators, we kindly ask you to insulate the + and – marked contact surfaces of the batteries with e. g. tape, in order to avoid every possible inflammation risk.

Old devices, electronic scrap

After the electro and electronics device law (ElektroG), old devices are disposed as of March 2006 no longer in the household waste. The regulation regards to all electronic and electric devices, no matter how old these are. Also lamps, fluorescent tubes and energy-efficient lamp belong to it. These devices are recognizable at the symbol of a slashed trashcan" – similar the image above. The symbol is on the devices or the packaging.

The devices are returned free of cost for example of cities and communities. The withdrawal resulted at collecting places or they even offer a collection. Normally existing collection systems (for example reusable material yards) are used.

What happens if a lamp breaks?

Compact fluorescent lamps, fluorescent tubes and halogen metal steam lamps have a minimum of quicksilver. However, if the lamps are used averagely, they won’t harm. If such a lamp breaks, please keep in mind the following steps:

  • Separate the lamp from its energy supply.
  • Avoid skin contact and ventilate the room for 20-30 minutes.
  • Wear one-use gloves to remove the broken glass pieces. Remove all broken pieces you see, if possible by means of sweeping. Use a humid one-use cloth in order to remove small pieces and dust. Use a vacuum cleaner at carpets and remove the vacuum bag afterwards.
  • Collect the glass pieces and lamp rests in a closable container (e.g. screw cap glass or plastic bag).
  • Remove the closed container at a nearby waste disposal.

How to avoid breaking lamps

  • Change the illuminant only when it has completely cooled down.
  • Only touch the illuminant at its socket, but not at the glass.
  • Please only take new lamps out of the package when you are up to mount it.
  • Keep the illuminant safe until its further usage or disposal in a safe container or its according package.

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