How can I redeem a coupon?
After you put an article into the shopping basket, you can add your coupon in the shopping basket menu. The according field is on the right side under your order.
For redeeming the coupon code put this one into the corresponding field (see image below) and confirm the petition as you click on the button "add coupon". Finished! Your coupon should now be included into the calculation above.
Coupons are primarily coupon codes that consist of three five-digit codes. You can receive this by means of a newsletter registration or otherwise by us.
My coupon has not been accepted, why?
Please note that our coupon codes are normally attached to conditions. On one side, different coupons are bounded to a minimum order value, on the other one coupons might also be temporary valid. So check at first your order value and the deadline of the coupon.
Note also that you will only be able to redeem one coupon per order. It is therefore not possible to insert more coupon codes or to allocate coupons with other discounts. Also a cash payment of the coupon value is not possible.
Coupons can generally only be redeemed in connection with an order. A retroactive calculation, for example on an amount of an invoice is not possible. Also coupons are considered non-valid after the deduction of the retour, this means if the above named requirements (such as minimum order value) aren’t correct any more after a retour.